Then that same day they posted on Instagram to their customers. When the chairs were received the condition was terrible. Follow her on Instagram. Find out how we combat fake reviews. And it was never delivered because the seller gave a false tracking number (that corresponded to an unrelated item and delivery address). It's time for everyone, whether you're a designer or an individual buyer. Fuel costs can also impact the price of shipping. Make an offer today! I just bought something on Cherish. The website is easy to use and the bidding and purchasing process is very straightforward. But when something is nearly one of a kind, it is hard to price it. Chairish is an online vintage furniture, art and home accessories sales service. Please As a buyer, because of their commission rate - sellers have to artificially inflate their prices as well as price gouge on shipping in order to make money. I have sold multiple items through Chairish as well as on my own website. My experience was that we got the seller to 50% of the listing price. These emails will also count toward that tab. Clearly, the seller knew the items were broken. Billionaires do not buy doublewides. No one cares. 1st Dibs is very selective in sellers. Overpriced based on what? In this lovely section, youll find tons of items ranging from fabric samples for as low as $5 each to investment pieces like a floating curved sofa by Vladimir Kagan for $28,000. If you think the prices reflect a proportional cost difference, you are severely mistaken. Try that buying retail. 100% scammers!!!! They kept sending me the same email over and over again - like they pretended I hadn't sent them the email with photos and information. The company wont take responsibility. Would you settle for 2 of these Safavieh Earie Floor Lamp - 15" x 15" x 61" at $119.99 , MSRP $203.00 each, with different shades? So yes a vintage item from an essentially unheard of reseller will have a hard time commanding the same premium as an RH item -- no matter how much effort was put into procuring it and how much better the quality might be because RH has spead billions creating their brand. There is water damage, mold, and extreme sun damage. I paid for it and still do not have it.No one seems to know anything. Otherwise you can always let the seller know that you will arrange your own shipping and get a quote direct from UPS to get the item picked up and delivered to you. DO NOT BUY ANYTHING FROM CHAIRISH !!! Some of their sellers might not be professional or service minded. That I need to talk to my bank. Maybe not a typical result, but keep your eyes wide open and be ready to wait twice as long as they say. Chairish is not fast. But based on Redditors' opinions, a Costco sofa is worth it. The description describes the item as being "Good Condition, Original Condition Unaltered, Some Imperfections" and "The seats are in excellent condition with some minor wear from age.". I recently purchased my first item from Chairish. Why Do Shipping Costs Matter To Etsy Buyers and Sellers? As far as 1stdibs: I would only use that website for purchasing artwork. Call Everything But The House. Jul 14, 2008. Lamps arrived later while I was out of town. The delivery vender made me waste my day waiting for him, 5 1/2 hours. Purchased a light fixture which I'm trying to return.They will not respond to my calls & emails asking to initiate a return. So I'd think long and hard about purchasing from Chairish. As a vintage seller myself, I normally buy from local businesses but fell in love with something on Chairish and figured I was still supporting a small business through the purchase. They will only give me $100 for a future purchase. The major causes for higher shipping costs are inefficient cargo ships, shipping container shortage globally, limited supply of commodities, and increased consumer demand. So know you're positioning yourself as a supportive company to encourage sales. I purchased a sofa claimed to be Vladimir Kagan which that's what they advertised and it was FAKE when I brought it to their attention they blamed the seller though they advertised on their website VLADIMIR KAGEN using designer name and prices please be aware don't be the next victim, Products used:DON'T BE THE NEXT VICTM FOF CHAIRISH. It goes against our guidelines to offer incentives for reviews. Tip for consumers:I am on the seller side. Worked with CS and they tried to push it off because it was 48 hours past when the last package arrived. The item listed was a lucite chair in "great vintage condition" with "some imperfections" but "unaltered." Customers beware. Tip for consumers:I don't think it is worth the trouble you may experience if your item arrives damaged. So frustrated. Some of the things you can sell on Mercari are bulky and have more expensive shipping fees. I keep emailing customer service and the shipper and am told it is coming. They will try anything not to pay you. Copy Code CODE $50 Off Verified I own a zinc-topped "french pastry table" that looks like its been through the wars that I use as a kitchen island. Ive been wondering how to sell mymothers French (and other) antiques. The email stated "deliveries typically happen very quickly following pickup (5-10 days)." People are trying to make a living by providing items that they have searched for and spent time at "estate sales" and such. The professional driver was completely inexperienced, a little aggressive, not quite forthcoming, and showed up with a damaged (beyond repair) table. In hindsight, I'm sure this is their way to not honor their word (being honest in the description). Shipping and Delivery Costs. I promise! cscl star vessel flag autism and narcissism differences. Their shipping policies alone should squelch that myth. When you call you WILL NOT get through. Chairish is not only dedicated to delivering your purchase as quickly and affordably as possible, but also offering a variety of delivery and pickup options, so you can choose the shipping method that works for you. I sent them back the photos last Friday December 9th. Chairish has our money but can't seem to get their processes for shipping working. Nothing new here. Charish had refunded me on 12/16/2022 to my original payment and let me keeping all the vintage china. Chairish is the worst. why is chairish shipping so expensive. Otherwise you're void of any and all protections. I will definitely order from Chairish in the future. In the case of art and rugs you can enter. It's the same thing at any of these sites - as well as antique and vintage stores - if you don't know your stuff, it's easy to get ripped off. When you're in the market for vases, lamps and pottery, shop for the right silhouette versus the right color. The shipping charged for books going from these sellers' US addresses to US addresses is always $3.99 (regular), $6.99 (expedited), and $14.99 (2-day), regardless of the seller's actual postage costs. . Buy direct from the seller and save yourself some heartache (and dollars). i've emailed the seller as well with no response. Chairish charges 20% and 30% for anything that is created after 2000. I actually already own 2 of the exact same chairs (same year purchased and same color) and the difference in the condition of the chairs I bought on Chairish versus the chairs I already own is huge. I've purchased three, two for myself and one for my son. They did reduced their prices off their 50 round box price, but still couldn't . Or I can return the chairs paying for shipping both ways ($700). You can find customer reviews so that you know they're legit and respected by their buyers. Internet ammo purchasing is good when you buy in bulk. Their customer service designed specifically to simply induce a nervous breakdown. I knew this was 100% false because the item was easily recognizable from a company called Southern Living At Home, and I used to be a rep and sell their products, LOL. 8. Our Chairish In-Home Delivery shipping partners will handle any needed wrapping and/or packaging and all items are insured for the full sale price against any possible damage that may occur during the shipping process. 159 million users are active on eBay. Heard back that evening that they need more time to "research" the situation. If you are a seller whose costs are higher than average, then shoppers may abandon your product when they see the cost to ship it. I am totally disgusted. One even has several cracks LOL! With the seemingly endless options in Chairishs free shipping section, youll be tempted to shop it 24/7. My name is Spanish and I'm addicted to antique lamps and light fixtures! I sold an item on their site thinking they were high end sellers, big mistake. The heavier your goods, the more Alibaba will charge for shipping. What I wanted is somewhat rare. Literally sometimes for months So at any given time they have millions of their customers dollars and millions of customer merchandise and could just close down Chairish is an auction house that allows a seller to set a reserve but allows the buyer to harass you for $5 bid increments that need to be attended to or the bid process shuts down. I call about 5 minutes later and was told the person was gone for the day. I will need to dye and refinish the chairs in order to use them. It can take months or even over a year to sell and item, assuming you don't want to essentially give it away. Have to balance that with the speed and commission structure of EBTH or other auction houses. Paskelbta 16 birelio, 2022 I'm so confused, they told me to hold the package, how could it be returned? It is an equally good resource for them. There are also plenty of great lighting options, outdoor pieces, and dreamy artwork you can browse. We understand that it comes at a premium because a) there are very few if not only one of an item and b) we don't have time to hunt the pieces down ourselves. Sent multiple photos and copies of their posted description. 5. I've done my homework and my assessment of Chairish is that they're a not the Upscale experience they try to promote. The chairish buyer guarantee may or may not be honored but be prepared to wait a long time to find out. Also, this is a IMPORTANT detail - you only have 2 days to inspect your package. No one here would argue against the fact that listing online isnt work. Shipping IN the USA is actually quite cheap.. One reason is that Americans are in love with tracked parcels (which adds to the cost). If they don't accept it, then you have to wait 3-5 business days to receive a refund! Read the fine print! What they didn't mention, knowing full well the financial peril most of these small businesses were facing, was that they would continue to take their 20% commission on every sale. I had bought three etchings from an Etsy seller, and she messaged me that she was going to start selling only on IG. Their customer service is outsourced internationally and is so slow. 2023 Trustpilot, Inc. All rights reserved. These are just of few locations from which you can score some amazing antique furniture finds without even stepping foot outside your home: Savannah Nashville Aspen Boston Houston Cool, huh? But the timing and communication regarding shipping is horrendous. They are SCAMMERS!!!!! Residence Interior Design About Our Chairish.com Discount Codes Verified Promo Codes: 11 Total Coupons: 29 Best Discount Today: Chairish supports 10,000+ small businesses" Supports? You can always just take it home and spray-paint it. . Chairish ranks 441st among Furniture sites. And in this case it's clear what that should be, to help ease the financial burden for the many small businesses you work with. Some sellers are using the Global Shipping Program which means you pay quite a lot for a featherweight parcel, as there's no really cheap rate available for the GS Other sellers are concerned that there's no tracking on USPS First Class Mail International (the cheapest rate for small packets) once the item leaves the US so they opt for . I received an email back later that day detailing what photos they need. I am an interior designer in boston it's time for me to sell many items.why all the bad seller reviews of chairish? Examples: I saw a little decorative metal candle holder that the seller described as being made in the 70s and that he had it since childhood. I actually found some on The RealReal - didn't know they sold furniture until then. Is it really worth the headache when your expensive item arrives broken and you want a refund? You can snag this jute rug with a scalloped edge for $99 or this flower-inspired gold side table for $240. good friday agreement, brexit. With fewer items they take more. Given this new feature and the ease of use, buyers all over can find many of the same or similar pieces elsewhere. Is there any way you can make your products quicker or more affordable without significantly impacting quality? They do charge the sellers for photography, if that is necessary, but the sellers can provide their own photography, providing it meets with 1st Dibbs' standards. Whereas on eBay you have at least 30 days! Don't fault people for charging what it takes to find, transport, photograph, and then list the pieces. I was told that an order was canceled because it was no longer available 3 weeks after purchasing and only after repeated attempts to find out why it had not shipped as promised. Interesting since they're so obsessive about their 48 hr return policy but by using this approach, everyone will be past their 48 hrs.I've never had a more negative experience with a company. 1. I will never do business with the site again. That could be because buyers often view higher-priced items as higher quality. It legitimately took me weeks of back and forth via email correspondence, pictures, more pictures all because I had to include a picture of each piece individually in order for me to receive a partial credit. Can you link to your follow up lamp post? She previously worked for Delish and Cosmopolitan. Fuel Costs. You leave a message, no one responds. Have you thought about selling on IG? You would have to give your address also if you agree to let your item be picked up in addition to or instead of shipping. Fuel prices. I cant wait months. It's a shame. Shipping companies must pay for fuel to power their ships, planes, and trucks, so the cost of energy directly affects the cost of shipping. Can't live without it! A day after San Francisco was ordered to shelter in place Chairish sent an email to its sellers describing how they had their back. Go to our Chairish free shipping coupon list. If this is how they got 4.4 ave from 27662 verified reviews on the website, I will not buy stuff from them anymore.12/27/2022 update: after few emails and many phone calls with only one got answered(and their voicemail was full). For example, I paid $175 in shipping costs for two temple jars to be shipped. I made a reasonable offer and the seller accepted and was very transparent. Chairish is among the most sought-after brands when it comes to coupons and discount offers, with hundreds of thousands of searches for coupons each month, offset against its relatively low volume of coupons issued. Chairish has a consumer rating of 1.9 stars from 154 reviews indicating that most customers are generally dissatisfied with their purchases. Hi there, We apologize for any frustration. If you want your nightmare, this is the right place to shop!. The variegation of Monstera is caused by a genetic mutation. I will never deal with chairish or this seller again. 855-549-9990 Monday-Friday 8:00am-6:00 pm PST at 855-549-9990 and Saturday - Sunday from 8:30 am - 5:00 pm PST. Waiting to return and I better get a full refund. Purchased item. That part of the process was very smooth. Chairish provides a wide array of really unique finds for my renovations. Today is 2 weeks after and i have not received my money back. I could never have found this without Chairish. I called after a week for not getting my money back, spoke with a guy that said it might take 7-10 days to get money. Shipping charges start at $9 and vary based on the size, weight, packaging and the value of the item. Their customer service is lazy at best and if youre actually in possession of the item and then discover a problem , tough luck. As for 1stdibs I truly think they cater to the foolish. If I told you which ones, I would have to kill you! Most calls will be responded to the same day but if not, certainly within 24 hours. It's outright thievery for Chairish to think they can charge those rates for the lackadaisical services they provide. I have been communicating with Chris for 6 weeks regarding my damaged sideboard. Stay away! AVOID THIS DISREPUTABLE SELLER. Support means support. First, the company is based in China, which means that most items have to be shipped internationally. I'd think long and hard about ordering from Chairish. Please consumers be aware of this company they sale fake stuff for real once its a scam! Chairish. this is my opinion with respect to all : Buy from a reputable local dealer (at least in your country), one that has a physical location (not a person who stacks all stuff in the basement) where the items are displayed in their store and you should be safe. There was a similar glitch when I purchased dining chairs. Oh, and one last thing: Chairish shipping options can be excessively priced. Poshmark shipping is expensive because Poshmark uses only USPS Priority Mail service, which provides US nationwide delivery in 1-3 business days for a set rate currently at $7.45 up to 5 lb. As someone with decades of experience in branding and marketing I feel compelled to comment. The seller says theyre decorative ceramic baskets from the 50s. What is the customer service phone number? I don't trust them and told them they should just cancel the sale. I purchased an MCM walnut chair that was listed in excellent condition. This can be caused by the environment, such as sunlight, or the plant's age. After waiting almost two weeks for shipping notice, I contacted Chairish (seller did not respond). Be very, very careful about trusting descriptions when evaluating the value of an item. Below we've outlined what makes us cherish all that Chairish has to offer. Many designers, like myself, use 1stdibs and Chairish to find rare and one of a kind pieces. Yes, i need the customer service phone number. I sell artwork and large paintings with frames can be $50 to ship once you add in all the bubble wrap, and the size. Australia is one of the top ex-pat destinations in the world and with good reason. They are in pristine condition. Im experienced in eBay and craigslist, but not some of the specialty sites. and the cost to get that wonderful unique work of art visible to you, the buyer. Just today I came across a listing described as mid century ceramic woven baskets. Terrible customer service and false advertising. By doing so, freight adds about $.01 per round to the total cost. But I would NOT recommend them at all, especially if you are going to buy fragile or expensive stuff from them. For those of you who have used these sites, what has your experience been? why is chairish shipping so expensive. would something like that sell on chairish? Have you looked to see if the lamps are listed by the sellers elsewhere? Who knows how much they paid for them originally, but what I was paying for was the finding of exactly what I was looking for instead of a knockoff, so worth at least the price of a knockoff to me . This entire amount is passed on to the seller in addition to their percentage of the product's price. Chairish has a lot of work to do and they're a long way out from matching the services of their competitors! I just hate it when people misrepresent stuff and try to inflate the value based on that. They ship most items. I checked the local craigslist where the seller is located and he has them on CL for $500 less. They were horribly at packing, like packed two china together with a big gap, and stacked two big platters! They will lie and say a tracking number is fraudulent or that the package never sent holding your money. It's been a horrible situation, spent over 2 thousand on a console and no response. Chairish has a consumer rating of 1.89 stars from 142 reviews indicating that most customers are generally dissatisfied with their purchases. The only time I got "caught" in the multiple warehouse shipping charges is when I tied to add "cheap" oil filters to an order. Chairish charges 20% and 30% for anything that is created after 2000. Oh, and if youre specifically on the hunt for vintage items, make sure to also check out the retailers affordable vintage section. It seems like it's easy to purchase items from them, but once it has issues they are not good at fix it. All weights are estimates, utilize the Q&A or link for questions/concerns 2. Shipping and delivery costs are also a factor when it comes to the price of a sofa. As a trade member I found their customer service to be abysmal. Also, don't think for a second anything you buy on Amazon, Restoration Hardware, or any big box retailer isn't charging you 15-20x what they actually paid for the piece. Whereas, the average cost to transport a shipping container overseas rose to a staggering $8,000 or more in 2021. There is no 300% mark-up, unless it is done by the seller - it is certainly not done by 1st Dibbs. And the reviews they show on their website are hand-picked & show only positive reviews. The challenge for individual sellers is when youre selling value for the right price in a sea of sellers who are on the high end, often people will stop looking based on the assumption that everyone is high. They charge way too much for shipping and fees and take too much from sellers. Horrible company to deal with, took 3 months to receive the item and then it is in terrible trashy condition. The immediate benefit of flat-rate shipping is converting variable costs into fixed costs. I had to take up my complaint with VISA's fraud department. You can contact Chairish support to get a revised shipping quote if youre truly interested in the item and I would advise doing that - you might be able to save yourself some money on the shipping. I now purchase 2,000 rounds at a time to save shipping costs. So what are they offering that they think they're entitled to almost half of my investment. They treat sellers like absolute garbage, suspect them of the worst, offer no freedom as to the listing, barely can get something listed in 2 or 3 weeks, then suddenly they all list at 2 am on a Sunday with messed up pictures. Isgho Votre ducation notre priorit . The site states 3-6 weeks for delivery and possibly longer for remote locations, which Miami and Houston are not. I posted a comment to their Instagram (see pics attached) calling them out and it was deleted within minutes with no DM follow up, nothing. The driver, Rod was very nice. As with anything, if you find that perfect one of a kind piece, that artist whose work you love, that painting that just fits that space, the price is what seller and buyer agree in that moment. I then make my offer and if it happens, it happens. You can view the Chairish account for additional items along your route. Thank you. I may have been ripped off on my lamps, but I love them and have never seen anything similar. BUYER BEWARE! why is chairish shipping so expensive. Over 19 million sellers have accounts on eBay. When I say it's a disaster, I am not exaggerating. AVOID THIS DISREPUTABLE SELLER. Horrible communication and shipping experience. So, I marked my calendar for December 1st as "THE great purge" and my friends and I laughed as the date approached. I like to buy Thonet stools/ottomans. weird laws in guatemala; les vraies raisons de la guerre en irak; lake norman waterfront condos for sale by owner And I hope other sellers did the same! Item came damaged. We recently remodeled our home and I have been using both sites to look for treasures and things to redecorate my home with. Customer service non-existent and qualitatively from third world. The chair is in horrible condition, he just chose to not photograph the portions of the chair that would not have supported the asking price. I know that these are individual sellers, so experience may vary. 5 or 1 for the depth as appropriate. Love the purchase-shipping and delivery sucked, Purchase received broken, horrible customer service, Find an item on Chairish -- Look for that seller on other platforms. 40% REALLYShame on you!Will remove all my listings and will never do business again. Are there even humans working for this company? I've never been able to figure out how 1st dibs sets their prices. They won't give me back my money, Damaged items poor customer service and deceptive refund policy, Sold my $1,300 DWR Designer Sofa for $100 and would not return calls. Chairish was horrible to work with and they backed the seller. I understand why you ask this question. Kelly Allen is the current Associate Editor at House Beautiful, where she covers design, pop culture, and travel for digital and the print magazine. They are saying that the images show the damage but they are ignoring the false advertising in the description. But the people behind the scenes, every single one of them from VP's down, are disgustingly petty, cruel, dishonest, manipulative, cold, strange, socially inept, paranoid and just disrespectful people. Chairish services don't match the "exclusive" platform they pretend to present to buyers! Chairish's Free Shipping Section Is About to Be Your Go-To Online Source for Home Shopping It includes everything from furniture to artworkall ready to ship at no extra cost! How long does it take from seller accepting offer to delivery? I was fortunately able to get refunded through my credit card company, but am still shocked at the "service" I received from such a large, reputable company. https://www.houzz.com/discussions/5942145/lamp-post-2-0-a-long-enlightening-tale. I unfortunately received broken China from a purchase I made on Chairish. Nice customer service. The company wont take responsibility. Every week I receive another request for information or pictures. Called in and they said they will provide me an update. Im banking on the possibility that people need money. They will say the customer hasn't confirmed delivery. Why shipping is so expensive in 2021? In conclusion, courier shipping is very rarely cost-effective when you're importing goods from China in bulk for the lowest possible price. PS, happy you found some lamps that you love! That they released the money. and the shipping, well they came safe and sound so that's the way it goes. Ordered an armoire we loved on January 13 and received an email labeled "shipping update" that night. I just checked EBH and there were just a few contemporary sets. Unless you are an experienced collector or designer, you are relying on the honesty of the seller and in my experience that can be dicey. Most calls will be responded to the same day but if not, certainly within 24 hours. I tried calling multiple times but everyone said they were the wrong person to talk to about this.