Customer Service for MetalPlex is absolutely THE BEST! Additionally, most stores will supply a phone number that you can phone for customer service inquiries. Looks great! It is pretty much (2) metal with semi-soft material in between that makes it more thick. However, we will work with the buyer to come to some sort of resolution. Came with everything needed to hang. Got it for my brother in the army do he would have a little piece of home. I am giving them a single star since giving them no stars isn't an option. Product is very poor quality. It was delivered in very protective packaging and was in absolutely perfect condition and my friend loved it!! Their brokerage is called Summit, so this was perfect! Would definitely buy from this company again. Here's how to know if a travel website selling, If you are an avid traveler, beware of the new TSA PreCheck Scam. Ordered the elements in the round shape. Customers and MetalPlex will be both glad to see the Discount Code at special festivals. Thank you for rushing this beautiful mountain cut out to me. You can use the exclusive Discount Code and promotions on your birthday. They brought my idea to life! Throughout the years, we have established a reputation of integrity with our high quality . Required fields are marked *. No spam, please - we can detect that. Prompt communications and shipping. Moving into a new place and wanted this mountain range for over my loves seat. Buy METALPLEX Mountain Range Reflection - Metal Wall Art - Metal Wall Home Decor - Rust Free Outdoor & Indoor Wall Decoration Piece - Hanging Wall Art for Living Room, Bedroom (Silver, 40in x 11in): Wall Sculptures - Amazon.com FREE DELIVERY possible on eligible purchases I haven't seen anything like it. Exactly what we needed and wanted. Spend a few minutes and remove all the burrs/sharp edges from the piece before sending it to the customer. Told us they would have the missing item shipped out asap. We love it! Robert Slattery from Metals.com Anthony Bowers and Joseph something from Metals . Souvikc555@metalplex.in They need to really step up their customer service. Great quality metal art work which was very easy to hang - I was able to hang it myself with no help. Thanks MetalPlex! The metal art looks exactly like it does online. Company (Metalplex) does not deliver. Ordered 3 pieces from them. Customer Reviews are not used in the calculation of BBB Rating. Great experience from start to finish - will be orderin Yosemite Mountain Range View - Metal Wall Art. - Black / 46" x 12" / No. (Glacier National Park, model). They were thrilled with it telling me the quality was top notch, it was packaged well and arrived in great condition. They provide chairs, call centers, desks, storage, partition walls, and meeting tables. They look great and were easy to install. The foam is not visible, but maybe the metal would have been too heavy. Would definitely recommend!! Great quality. What can be done ?? Out of Stock. They will notify you when your personal info is leaked online - so you can delete your private data from the Internet immediately. My experience has been exactly the same: Delays, and ZERO communication. Quality is terrific. Perfect! Light weight, and had to use wall adhesives as described to hang since we got the smaller version. They poorly cut the material (not all metal but a sandwich of aluminum and plastic) and left all the flash/shavings attached. Share The Scam Detector algorithm gave the rank relying on 50+ relevant factors. I messaged Matt and got a very quick reply and a brand new one sent free of charge all the way to Alaska! I have reported their fraudulent activity to ****. Definitely recommend, Great quality and perfect gift for new homeowners. Buy METALPLEX Yosemite Metal Wall Art - Metal Wall Home Decor - Rust Free Outdoor & Indoor Aluminum Wall Decoration - Hanging Wall Art for Living Room, Bedroom, Outdoor & Indoor - Medium 47"x22": Wall Sculptures - Amazon.com FREE DELIVERY possible on eligible purchases It offers you effective protection from viruses and zero-day threats, a lightweight, clean, and easy-to-use app, and a 30-day money-back guarantee. Love it. They are light and airy and make a good focal point in my boho styled home. Here are 8 tips for writing great reviews. AMAZING - perfect custom design. We strive to be industrious and innovative, offering our customers premium wall art that is paired with the best customer service in the industry. Dawn B. I am over the moon with the style, material and design of this sign! It was packaged well, but still got slightly bent at one end during the shipment. It was bent. | Read 41-60 Reviews out of 91 Had some leftover cut fragments I had to remove but nothing major. Metalplex Kitchen Factory is a family-owned and operated custom Stainless Steel Fabrication business located in Bahrain for over 5 years. I fell for it hook, line and sinker! MetalPlex LLC. Horrible, horrible, horrible. Love these mountains. Cant rate this shop enough stars. original purchase is non-refundable. Your email address will not be published. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. MetalPlex mainly provides electronic gift cards ranging from $10 to the $100. If we bought this at a craft fair for $10 it would be ok but for $50 no way. Being an organized person, I placed an order for over $200.00 on October 9th for a milestone birthday for someone special, expecting it . Common. Beautiful picture of wolf. We love how this came out for us. BBB Business Profiles are subject to change at any time. FREE SHIPPING IN KUALA TERENGGANU +6012-9982552. Credit Card: Visa, MasterCard, Discover, American Express, JCB, Visa Electron. My experience has been exactly the same: Delays, and ZERO communication. You can also examine the store's website for contact info like a contact form or email address. I ordered another piece already !! I was able to straighten it out though and as you can see it looks great! He loved it. On the second piece - no issues and were happy we gave them a second chance. When I first saw the MetalPlex art, I was very intrigued and thought, "What a Unique Gift". Disappointing for the price paid. Other newsletters like the information of Coupon and hot items will also be sent to you by email. The other handling issue is that they did not remove the burrs from the edges of the metal cutting. We know youre going to love your purchase but if youre not completely thrilled for any reason (or even no reason at all), simply contact us within 30 days of receiving your order and well happily resolve the matter or issue. Dont hesitate to order from this company. This organization is not BBB accredited. We love how it turned out. They create a mailing label but never send the product. I wish I had read the reviews before ordering. You can message Metalplex directly on their social channels. Mountains Metal Wall Art is a truly stunning piece that looks fantastic in any room! I wish I had read this before I placed my order. Mountains - Metal Wall Art Obviously a scam. 19937 Harrison Ave, City of Industry, CA 91789 Just wish they made one that fits two or more pieces together so its a larger area. Great product. See Terms of Use. Valid. Love this! They are planning on shipping out a replacement item. Get the most recent 2 Metalplex promo codes, discounts, and coupons. US, UK, EU, Swiss and Canadian residents only. The shop custom made this metal art to my specifications and it turned out just right for my project. We bought 2 of these for our duplex trailside ski chalets in Michigan. We know youre going to love your purchase but if youre not completely thrilled for any reason (or even no reason at all), simply contact us within 30 days of receiving your order and well happily resolve the matter or issue. I wanted it to be a gift. Thank you! We have received it and we will be replying to you as soon as we can. This monogram address plaque is a great housewarming gift, wedding gift, or just a great way to make your house even more of a home! 06:39 PM. Every time you visit a simple site and accept cookies, consent to their terms of use, or download an app, dubious data brokers collect your phone number, name, and, a lot of times, even the address. for purchase. Love MetalPlex Customer Service too!! We love it! Perfect. - Black / 46" x 12" / No Overall, Im extremely satisfied and would purchase again! Workmanship is great, as other reviews have noted. Lovely work. Just send us a message in the form below with any questions you may have. Company (Metalplex) does not deliver. Very pleased with how it turned out! But I know their products are light weight so I went for it. It is good quality and looks exactly like the picture. Arrived Damaged and VERY cheap material. We wanted to recreate birds flying across our wall. Joining their email list is another way to stay up to date on the newest Metalplex . Mountains Metal Wall Art is a truly stunning piece that looks fantastic in any room! I will be cancelling this order right now with my credit card company. We ordered one for our home and ordered this second one for our new cabin in Tahoe !! PayPal: Shop easily online without having to enter your credit card details on the website.Your account will be charged once the order is completed. Lightweight, color is perfect against brick. I will add a photo as soon as she is able to send. Purchases are delivered in an orange box tied with a Bolduc ribbon, with the exception of certain items. It came very nicely wrapped, no bent tips. I love the size and workmanship and it just seemed kind of fun to have it walk above the cabinets! Escalation to live agent support is available to customers with an active Arlo service plan or trial. I just moved into this duplex and the delivery company's were having trouble tell which side was mine. We area wall decor manufacturer based in Austin, Texas. Items arrived 14 days after their original "delivery date" and one of the items was missing. +91-8918076038. very cute and easy to hang- I wish I would have order it bigger but thats my fault.packaged well -fast deliverythanks, Love it! Items arrived as described. I took a chance to see if Matt could create something for me so I sent him a few pictures of Mt hood and was blown away with the delivery! We also ensure all reviews are published without moderation. oh funny, seeing the comment below, I got the same email from "*****". Packed well. Metal plex was great, and accommodated our request and as you can see, it looks great! We try to accommodate all requests and enjoy creating custom orders. I have a fascination with moose and have yet to see one in person. Search for answers on our support pages and within our knowledge base. Com his name is Robert Slattery from Metals.com chase.com and he lives now in Seattle Washington and now he owns a real estate company first thing he said that they were huge supporters of Sean Hannity and . 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. 3 Piece Geometric Mountains Wall Dcor Set. Its georgous!!! Be the first to know about our best deals! I was worried because it took awhile to come and I had read some bad reviews. The quality is awesome but they sent me the wrong address. We didnt want to drill so we removed included screws and used construction adhesive to mount on concrete wall. It looks just as expected, came on time with everything in good order. Brand: Metalplex. Super fast service too! All of our pieces are handcrafted in Austin, Texas. We have a custom order option for that! Thank you for your understanding. Was worried about hanging it but should be pretty easy and stable. I sent an E-mail on the 16th of Feb. ~ only to give me general e-mail responcen about your processing time and possibilities of delays *** shipping time. The website says "no hassle" returns. ASK A QUESTION. Right now it sits above my bed, in our RV. Absolutely LOVE the Mt. Nice work! Here are 8 tips for writing great reviews. Clear All +2 Colors | 3 Sizes Available in 3 Colors and 3 Sizes. Great company to do business with. Perfect for our cabin, We are very happy.Thank You!Bryant. packing it came in was very secure too for a big piece. Then bubble wrap and put in a box. Well made, shipped fast and packaged very well. They create a mailing label but never send the product. If you feel the information listed on this page was useful, please share it on social media. Their website states that orders will be shipped within 5-7 business days of receipt. MetalPlex is an Austin, Texas-based manufacturer of wall decor. I am going on three weeks since I ordered my product and still no delivery. Great communicators as the item was being made then shipped. I fell for it hook, line and sinker! 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MetalPlex is recruiting more members to join them. Instantly impressed and even more so when my item arrived. Looks great, only problem is that I ordered Zion Mt range and received the Redwoods. Looks and works great, easy to hang, very happy , thanks again. We ship wordwide! Because of the location they chose to hang it and the amount of traffic walking beneath it they chose to use 2 screws to secure it. Totally cute. Perfect for my entertainment space. Feel also free to type the names of suspicious businesses in the comments section below. The total will be charged to your card when the order is shipped. Name Monogram Address Sign - Metal Wall Art Here at USA TODAY Coupons, we like to save you money wherever we can. Developer Tools Creator Studio. Quality is terrific. Love this sign! Wonderful product, got it pretty quick. 12112 Anderson Mill Rd Austin, TX 78726, Four Elements Alternative - Metal Wall Art, Name Monogram Address Sign - Metal Wall Art, Abstract Lines (Set of 2) - Wood Wall Art. I ended up using small brads instead, which worked perfectly. As soon as my husband puts it up I will send a picture. All of our pieces are handcrafted in Austin, Texas. Valid. The first one arrived damaged. With over 22 million NFTs minted and over $3.6 billion in commerce, the top creators and game studios use Metaplex to create, grow, and engage their communities.